About Our Workshop
This owner-exclusive workshop is focused on helping you foster an environment where technology enables the same level of emotional engagement as human-to-human interaction.
During our time together, we will do a deep dive into understanding the key elements of the Humanizing Digital framework:
- human language
- user experience design
- behavioral alignment
- emotional engagement
We will explore the use of natural language in digital interactions and understand how emotional language can build trust and loyalty with members. We will also learn how to use data and analytics to inform design decisions, create emotional engagement, and personalize digital experiences for individual members.
By the end of the workshop, participants will leave with actionable takeaways (templates, list of tools) and a concrete plan of action to start improving the digital experience for their members.