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MDC's NextUP 2024

The credit union industry’s preeminent innovation opportunity, bringing together our owners’ brightest stars to solve big problems.

ABOUT

Congratulations on being selected for MDC’s NextUP 2024! During our time together you will have a unique opportunity to impact the credit union industry as we focus our work on Artificial Intelligence.

Many of you are familiar with the Gartner Group hype cycle. We believe—as it applies to credit unions—that AI is in the early stages of the hype cycle. We are most likely between the initial innovation trigger and moving towards the peak of inflated expectations. We have the opportunity to bridge the hype cycle and move from initial innovation to the slope of enlightenment and eventually the plateau of productivity. To do this, we need to focus our collective wisdom, creativity, and innovative thinking to applying the enormous potential of AI to the best possible solutions and outcomes for credit unions.

AI has tremendous potential to fundamentally change how we operate and render a meaningful member experience! We are excited to have you on this exciting journey.

We will meet in person for the following sessions:

*You are required to attend in person sessions

OUR SPEAKERS

Michelle Mozzar

AVP / Head of SEO

Members Development Company

Susanne Forchheimer

Research Manager

Institute for the Future

Toshi Anders Hoo

Director

Institute for the Future

KANSAS CITRY WORKSHOP

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Michelle Mozzar

AVP / Head of Strategic Execution Office

Members Development Company

SPEAKER'S BIO

Michelle is the AVP, Head of Strategic Execution Office at Members Development Company. In her current role, she is responsible for leading project strategy and delivering innovative research and solutions to MDC owners. Prior to joining MDC, Michelle served as Vice President for Treasury Implementations at Wells Fargo. She has worked in financial services for over 20 years in multiple leadership capacities, including strategic planning, project management, leadership development, training, and operations.

She holds a doctoral degree in interdisciplinary leadership from Creighton University.

Susanne Forchheimer

Research Manager
Institute for the Future

SPEAKER'S BIO

Susanne Forchheimer is responsible for providing research management for IFTF’s Emerging Media Lab (EML). Her core research focus includes looking at the impact of emerging technologies and how they affect communication, information-sharing, and collaboration between humans. She also researches and analyzes trends in user behavior and development to assist the IFTF community in assembling insights, policy, and products that take into account emergent social behaviors and cultural dynamics. In addition to her work in the EML, Susanne also teaches IFTF’s Foresight Essentials courses. She holds a B.S. and M.S. in Media Technology Engineering from the Royal Institute of Technology in Stockholm, Sweden, as well as a M.P.S. in Interactive Telecommunications from New York University.

Toshi Anders Hoo

Director
Institute for the Future

SPEAKER'S BIO

Toshi leads IFTF’s Emerging Media Lab (EML), where he explores the implications of rapidly evolving technologies that are transforming the ways humans communicate, collaborate, and connect. Toshi also leads IFTF’s Technology and Media Foresight Council, advising leaders from both the public and private sectors, and he is a lead instructor for IFTF’s Three Horizons of AI course that explores the near, mid, and long-term implications for AI. Toshi’s work examines not only the direct applications of emerging technologies ranging from VR to AI, but also the wider implications and impact on individuals, organizations, and society at large.

Prior to joining IFTF, Toshi served as a media technology consultant for famed futurist Ray Kurzweil, with whom he produced groundbreaking live VR demonstrations for the TED stage and co-directed the feature-length documentary “The Singularity is Near” based on Kurzweil’s best-selling book. Toshi’s work has been featured around the world at venues ranging from The United Nations, The Smithsonian, TED, and the Dubai Future Forum.